Shipping & Returns
|2 - 4 Werktage|
|2 - 6 Werktage|
2 - 6 Werktage
|Rest der Welt||35,00 €||4 - 14 Werktage|
You can return any item within 14 days of receipt without stating reasons.
The following procedure for the returns is not mandatory, but it will simplify the return for us. Your right of withdrawal is not affected by this.
- Simply fill out the form that is attached to your shipment and send this back together with the according products. Please proceed according to the points below. When returning any products, we can only refund the price of the product, we cannot arrange exchanges.
- Please choose a code for the reason for return in addition to the listed item(s) on the return form If you need a different size, colour or any other item, please place a new order and return the received item(s) for a refund.
Returns (fee required)
- For returns of goods, you can chose a delivery service of your choice.
- In their own interests we recommend a trackable, insured package.
- It can take up to 7 working days before we receive your return. (Returns from overseas can take up to 4 weeks in rare cases – depending on service – to reach our return department.)
- Please attach the return note to your package, so we can proceed your return within 48 hours after receiving it.
- The amount of the returned items will be refunded right after receipt.
- Any incurred taxes and duties won't be refunded. Please contact your local customs authorities for further information.
- Please send the item(s) back by using standard post service (registered) to the following address:
Wolf Continental GmbH
Kölner Straße 24a
Please mark the shipment as a return and put in the delivery note of your order.
For status check please contact us
by phone (+ 49 2431 / 955 14 00) or by e-mail firstname.lastname@example.org.